Most organizations reach a point where they could substantially benefit from formalizing their performance management system. Doing so typically isn’t easy, of course. Many employers prop up an old system involving an employee manual, perhaps various … [Read more...]
How profitable are your customers?
“We love our customers!” Every business owner says it. But all customers aren’t created equal, and it’s in your strategic interest to know which customers are really strengthening your bottom line and by how much. Sorting out the data If your … [Read more...]
Make New Year’s resolutions to improve profitability
Many people scoff at New Year’s resolutions. It’s no mystery why — these self-directed promises to visit the gym regularly or read a book a month tend to quickly fade once the unavoidable busyness of life sets in. But, for business owners, the … [Read more...]
3 good reasons to conduct background checks when hiring
Many employers use background checks as a regular part of their hiring processes. But “many” does not mean “all.” In fact, recent research conducted by the Society for Human Resource Management indicates smaller businesses tend to skip this important … [Read more...]
Promoting from within can be a recipe for management success
Effective leadership is critical to any organization. When trying to fill leadership roles — that is, management positions — you likely look for candidates with experience in your industry or sector. Ideally, of course, you’d probably love to find … [Read more...]
Practice the fine art of inclusion at your holiday gatherings
It’s that time of year, business owners — a time when you’re not only trying to wind down the calendar in profitable fashion, but also preparing year-end financials and contemplating next year’s budget. And amidst all this, you likely have a … [Read more...]
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