Which employees are truly your MVPs?
Every year, when baseball season finally ends, a most valuable player (MVP) is named in each league. Not everyone agrees on the choice; in fact, it’s something fans love to argue about. But eventually the two players receive their awards and their … [Read more...]
Following the ABCs of customer assessment
When a business is launched, its owners typically welcome every customer through the door with a sigh of relief. But after the company has established itself, those same owners might start looking at their buying constituency a little more … [Read more...]
2018 – 10/11 – For the right price, you can insure almost anything
4 pillars of a solid sales process
Is your sales process getting off-balance? Sometimes it can be hard to tell. Fluctuations in the economy, changes in customer interest and dips in demand may cause slowdowns that are beyond your control. But if the numbers keep dropping and you’re … [Read more...]
Knowledge management can help mitigate the ill effects of turnover
With all the emphasis on big data these days, employers shouldn’t lose sight of what could be called “big knowledge.” That is, within the brain of every good, experienced employee lies a wealth of know-how and insights that could vanish in an instant … [Read more...]
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